Registration FAQs

ESIL MEMBERSHIP

You must be a paid-up ESIL member BEFORE you start the registration process in order to benefit from any of the applicable discounted registration fees. Discounted bookings made for participants who do not hold a valid ESIL membership will be deleted. If you are unsure of your ESIL membership status, please contact ESIL directly – http://www.esil-sedi.eu/english/membership.html or email: esil.secretariat@eui.eu.

REGISTRATION TYPE

There are several five different registration types, the links for which have been colour coded as follows:

Please select the correct colour-coded link for your registration type from the 'Register Now' links page, where descriptions for each type are also provided.

Although it is possible to register more than one delegate on a booking we STRONGLY RECOMMEND making a separate booking for each individual.

Agora Speakers: if you are NOT in receipt of an ESIL 2010 bursary you must be a member of ESIL in order to qualify for a waived registration fee.  Otherwise you will need to register under 'General Delegate' (red) above and pay the associated fee.

ESIL Student Member registrations: the number of Student registrations is limited to a maximum of 60 and are only available during the 'early-bird' registration period, which ends 31st May 2010.

ESIL Interest Group and ICRC Workshop contributors: Contributors to the pre-conference workshops and interest groups who also wish to attend the main ESIL 2010 conference must register under the appropriate registration type. Please read the registration descriptions on the 'Register Now' page carefully to ensure you choose the right type. NB: Only contributors to the main ESIL 2010 conference (Thurs pm - Sat pm) may book a 'Contributor' registration type.

LOGGING INTO THE ESIL 2010 REGISTRATION SYSTEM 

The registration system for ESIL 2010 is hosted by the University of Cambridge's online store and not by the European Society of International Law. If you have not previously used the Cambridge system you will need to follow the 'This is my first visit' route and register an email address and password to log into the system.  NB The system ESIL uses for ESIL membership registrations is a different system to the one operated by the University of Cambridge for ESIL 2010 conference registration. Login information created during ESIL membership registration will not be known by the Cambridge system.

The email address used to log into the ESIL 2010 registration system does not have to be the same as that used in the delegate details section.

EMAIL ADDRESS AND DELEGATE INFORMATION

During the registration process you will be asked to provide a valid email address and other contact information for the delegate/registrant. [This does not have to be the same email address used to log into the system.] Please ensure you enter the email address correctly. You will also be asked to provide information for the name badge and to approve the inclusion of the registrant's name, title and institution on the published delegate/participant list. 

COLLEGE ACCOMMODATION AND FORMAL DINNER - ADDITIONAL OPTIONS

Bookings for College accommodation and for the formal dinner must be paid for and confirmed at the same time as the main conference registration. Registrations and their related options must be paid for and confirmed within 24 hours of being made, failing which they will be deleted automatically by the system. Please DO NOT contact Selwyn College.

All enquiries regarding College accommodation or the formal dinner should be made to the conference organisers - esil@law.cam.ac.uk. Further information on the College Accommodation offered for the conference can be found here. Joining instructions for College accommodation and the ESIL 2010 conference as a whole will be sent to registrants in early August. In the meantime, check the ESIL 2010 website for updates and information.

and information.

COLLEGE ACCOMMODATION - SATURDAY NIGHT EXTENSION

The option to extend your stay in your room at Selwyn College to include the Night of Saturday 4th September is available to registrants on a limited basis.  In order to extend your College stay you must already hold a confirmed ESIL 2010 registration with a College accommodation booking that includes the night of Friday 3rd September.

Extension room rates for the night of Saturday 4th September:

Ensuite room - £75.00

Study room (shared bathroom) - £48.00

Room rates include breakfast in the College Dining Hall. Checkout time is 0930 Sunday morning.

The extension option is available under the 'additional options' category on the University's Online Store and a link is available from the Register Now page.

Only a limited number of rooms are available for the Saturday night so the ability to extend your stay cannot be guaranteed. You will be asked for your confirmed ESIL 2010 registration booking number during the extension booking process. Registrants booked into Student rooms wishing to stay the Saturday night should book the 'Study room (shared bathroom)' option at £48.00.

Queries related to this option should be addressed to the conference organisers - esil@law.cam.ac.uk.

PAYMENT - DEBIT AND CREDIT CARDS
Please check your booking carefully and amend accordingly BEFORE checking out.

Once a booking is confirmed it cannot be amended. Confirmed bookings can only be deleted by the conference organisers - esil@law.cam.ac.uk.

The online system accepts the following card types:

• VISA debit
• VISA credit
• MasterCard

The University's online payment system uses a secure managed hosting environment. Payment will be charged in Pounds Sterling (£GBP). You will only be asked to enter your card details if you have a chargeable amount on your booking.

BOOKING CONFIRMATION

Once your booking has been completed your will receive email confirmation and a receipt (if applicable). You can also login to the 'my account' section of the system to view your booking at any time. If your registration remains unconfirmed after 24hrs it will be removed from the system and will no longer be listed in your 'my account' section.

Any queries you have regarding your booking should be addressed to the ESIL 2010 organisers - esil@law.cam.ac.uk. Joining instructions, including the ESIL 2010 conference programme and information on staying in College (if applicable), will be sent to you in early August. The ESIL 2010 website will continue to have regular conference updates.  

NAVIGATING THE REGISTRATION SYSTEM

Try to avoid using your internet browser’s forward/back buttons when using the registration system. Should you get stuck in the system, log off then log back in again.

To find the ESIL 2010 links directly in the online system, select 'Lauterpacht Centre for International Law' from the 'conferences and events' list on the left hand navigation then click the appropriate coloured link for your registration type.

MY ACCOUNT/MY BOOKINGS

If you have already started or completed a booking, you can view it in the ‘my account’ section at the bottom of the left hand navigation. In this section the 'My bookings' area lists all the bookings made under your login. Bookings showing a red cross are unconfirmed/incomplete and will be listed here for up to 24hrs, afterwhich the system will delete them automatically.

HELP - I'M STUCK ON A SCREEN AND CAN'T MOVE ON

If you have started the booking process but find you can't move beyond a particular screen or are otherwise stuck, the following steps may help:

1. If the 'My Account' section is not showing click 'Conferences and Events', 'Lauterpacht Centre' until it shows in the left hand navigation;

2. In the 'My Account' section, select 'Cancel Booking Process' if it's available.

3. Next select 'My Bookings' and log back into the system. You should now be on a screen entitled 'Booking List'.

4. The 'Booking List' screen shows all bookings made or currently in progress under your login. A red cross under 'confirmed' means the booking is incomplete or unpaid. You can now either:

(a) edit the booking - click 'edit' to reach the 'Delegate List' screen, then 'edit' again to amend the details; or

(b) delete the booking - click the box on the left hand side and then click 'delete booking' - click 'yes' on the confirmation message that pops up.  You can now start a new booking either by linking again from the ESIL 2010 conference page or using the links under 'Lauterpacht Centre for International Law' in the conferences and events section.

Please note - you can only delete or amend unconfirmed/incomplete bookings from the system.

Once a booking has been confirmed, whether payment was required or not, you cannot delete or amend it from the system and will need to contact the conference organisers - esil@law.cam.ac.uk to have the booking cancelled. Please check your details carefully before confirming a booking and try to avoid making unnecessary additional bookings.

CANCELLING/AMENDING CONFIRMED REGISTRATIONS

Please note - once a booking as been confirmed you CANNOT AMEND OR DELETE it using the online registration system.  Only UNCONFIRMED/INCOMPLETE bookings can be amended or deleted using the 'My Account' functions.

Please check your details carefully and amend any errors BEFORE selecting 'checkout' to avoid complications.

Confirmed bookings cannot be amended. If you have changed your mind about your options or made an error when selecting them, you must contact the conference organisers to have the booking cancelled. You will then need to create a new booking from the places available. The conference organisers cannot guarantee the availability of your registration type or any associated options following the cancellation of a previous booking.

If you have a confirmed registration but are no longer able to attend the conference, please inform the ESIL 2010 conference organisers by emailing esil@law.cam.ac.uk and quoting your registration reference number. 

REFUNDS

Refunds will be given on cancellation requests received up until 1st August 2010. All refund requests will incur an administrative handling fee of £50.00.  Cancellations received on or after 2nd August 2010 will not be refunded.

If you have any queries regarding registration and/or the ESIL 2010 conference please refer to the conference website or contact the conference organisers - esil@law.cam.ac.uk.